COMPOSITE ORDER TRACKER

The point of this order tracker is to help you understand where your item is at; and what stage of the process it is currently at.


As a boutique parts supplier, we try our best to keep stock available. However, most Composite (Fibreglass or Carbon fiber) items are made to order.

Due to a backlog of customer orders, the current COVID-19 pandemic, and just general family time, the estimated time from order payment to the part being supplied is twelve weeks for Australian customers. For overseas customers, we advise twelve weeks before postage.


Please note this is only composite items, all mechanical items and merchandise are available as per product stock information.


To use this tracker, we advise you to look at the order number you have been supplied on your invoice, and this will also notifies you of the order date. From this order date, we calculate the expected delivery date. This is twelve weeks from the order date.


STATUS

  • Order – Your Order is paid for, and you have been put into the backlog ready for manufacturing.
  • Processing – You're next in line, which indicates the mould typically is currently in use, or we have run out of floor space to manufacture.
  • Under Construction – We have started layering fibreglass or vacuuming that carbon and your product are currently made.
  • Quality Control – Product is out of the mould, and excess fibreglass or carbon is being trimmed back and making sure the product has no blemishes.
  • Ready for Pickup – You're part is finished and is ready to be picked up from one of our two locations determined at the point of ordering.
  • Ready for Postage – your item is ready to be wrapped, boxed, and courier booked.
  • Posted – Courier has picked up the item, and you would now follow the tracking number provided.


If you have any further questions please feel free to contact us

wdt_ID Order Number Order Date Expected Delivery Date Date Posted Status
1 1527 01/07/2021 23/09/2021 22/09/2021 Posted
2 1522 16/07/2021 08/10/2021 Ready for Postage
3 1524 27/07/2021 19/10/2021 04/09/2021 Posted
4 1526 01/08/2021 24/10/2021 Quality Control
5 1559 16/08/2021 08/11/2021 13/09/2021 Posted
6 1617 23/08/2021 15/11/2021 Ready for Postage
7 1620 29/08/2021 21/11/2021 Processing
9 1641 17/09/2021 03/12/2021 Processing

EMAIL: GENERAL@CISCOKIDS.COM.AU

SOCIAL: @CISCOKIDSAU

USERNAME: @ROBAPHENT

LOCATION: AUSTRALIA




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